Training Courses


All courses for 2023 will be conducted virtually unless otherwise stated. Completion certificates are available by request (class participation required).

Click a training course below for more details and to register.

*Included with your 2023 Annual Software Renewal Payment

User Forum Webinar: Updates to the NERC Credential Maintenance Program Admin Manual*

Effective January 1, 2023, NERC made significant changes to their Credential Maintenance Program Administrative Manual. The focus of learning activities has dramatically shifted in the new manual to include stricter and more detailed requirements for learning activities.

Join the QTS Customer Success team for a special, one-hour user forum webinar discussing key changes in the admin manual, who the changes affect, and the specific ways to improve learning activities to meet these new requirements.

Tuesday, February 7, 2023 (11:00 am – 12:00 pm CT)

SAT Train the Trainer Workshop

This two-day paid training course was developed to teach the importance of the Systematic Approach to Training (SAT) process and the elements of the ADDIE model for the purpose of best practices, improving training development, maintaining compliance, and more. Exercises will be included to aid participants in learning the required skills and techniques to follow SAT and ADDIE.

By discussing the benefits of applying a systematic process to training, the factors influencing learning, and important steps of the learning process, this class will review the role of the instructor, offer test development and training delivery techniques, and include tips on creating quality course materials.

Regardless of experience, this valuable workshop will help training professionals improve their craft and ultimately build stronger, lasting training programs for the next generation!

Registration Fee: $750 per person

  • Tuesday, April 4, 2023 – Wednesday, April 5, 2023 (10:00 am – 2:00 pm CT daily)
    Registration Deadline: Friday, March 31, 2023

User Forum Webinar: Developing an Initial Training Map*

A Training Map is a graphical representation of the progression of courses, on-the-job training, and other training activities a trainee will move through while completing the Initial Training Program for a specified role. An effective Training Map ensures all required training content is captured and training topics are organized into the optimal sequence for learning, allowing trainees to visualize and track their progression through the training program.

In this one-hour webinar, the QTS Customer Success team will walk through the essential components needed to develop a detailed Training Map. Participants will also learn how to create a Training Map in Microsoft Visio and get a sneak peek into building a Training Map directly in QTD 2.0.

Tuesday, May 23, 2023 (11:00 am – 12:00 pm CT)

QTS always thinks about the end user. Their knowledge, courses, guides, videos and most of all the QTS program is excellent and focuses on what the industry and trainers need. I also appreciate how they allow us to have access to the PPTs and videos so we can go back and review when needed.

Control Center Training Specialist

I liked being able to participate live, but online. I thought this was a great opportunity.

Manager, Dispatch

I’ve really enjoyed this training so far. The exercises are very helpful. I wasn’t sure how I’d like virtual training, but it’s been very engaging. Time flies by!

Training Development Program Manager

My favorite part of the virtual workshop was the interactive learning – I definitely learn better when I get the chance to practice using the software and get real-time feedback.

System Operations Trainer

It’s nice to have this option to save on O&M expenses for training costs.

Training Specialist

FREE re-takes: to lock-in long-term learning, QTS is pleased to offer free retakes:

  • QTS offers one free retake of the same course/class within one (1) year of your initial attendance (QTD and QTD module training courses are already free to current users).
  • To retake a class at no charge: register through our website; in the question/comments section of the registration page, enter your previous attendance date.
  • If the original course/class is not offered again within a year of your previous attendance date, QTS may offer a comparable course/class option for substitution, based on schedule and capacity. To inquire, please contact

Participants wishing to cancel their registration for any paid training must notify QTS of their intent to cancel via email to

Registered participants who cancel their registration ten (10) or more business days prior to the scheduled date of the event will receive a refund less a $50 processing fee for each registered participant. QTS is unable to refund registration fees for participants who provide less than ten (10) business days notice of their intent to cancel. Substitutions with another participant from the same company for the same event are encouraged. QTS will extend credit for cancelled registrations toward a future event of the same name for up to one (1) year.

QTS reserves the right to amend the date, time, instructor, or location of event at any time. If a paid training is cancelled by QTS, registered participants will receive a full refund of their registration fees. QTS shall not be responsible for any other loss incurred by a participant due to a cancellation or amendment of an event.