QTS has provided training and performance support services across industries since 1997. Our custom virtual or on-site training consulting services help provide training solutions critical to the success of your organization with an emphasis on real-world performance.
We offer a variety of custom training and coaching to optimize use the Quality Training Database (QTD), integrate HPI tools and best practices, and apply knowledge management tools and processes.
Standing up a new department or role in a high performance organization can be challenging. It requires the development of a formalized training program by identifying relevant tools, procedures, and references used to perform job tasks, the conditions under which tasks are performed, how to define successful task completion, and more. We collaborates with you and your subject matter experts (SMEs) to understand the full scope of each role and the details necessary for creating the required training materials to ensure a successful training program.
QTD users play a key role in the enhancement of our software, from submitting feedback for future updates to requesting custom development of new features and applications. Whether you need to add specific export functionality, custom fields, new reports, or simply modify existing QTD functionality, our custom programming allows for further streamlining or the enhancement of internal training processes.
Invest in and retain your best employees by enrolling them the QTS Operational Leader Program (OLP). Custom developed to focus on the specific needs of control center and field operations departments, OLP differs from other generic leadership training program to builds the skills your employees need to reach their full career potential.
